A Message to our Frontier Bank Family
As the situation with coronavirus (COVID-19) continues to evolve, Frontier Bank is dedicated to doing everything we can to help our customers, employees, and communities through this difficult time.
Frontier Bank continues to review our response plan in real time as circumstances change. We ask all of our employees, customers, and visitors to follow the guidance of the CDC. This includes washing your hands frequently, avoid touching your face, and if you are feeling sick please stay home.
We will continue to provide the maximum level of service possible at our locations. Due to the rapidly changing environment with the Coronavirus pandemic (COVID-19) we are temporarily adjusting our branch operations to drive-thru only. We will continue to have normal operating hours for each drive-thru location. Closing our lobbies creates the safest environment to effectively practice social distancing. We ask that our customers use drive-thru, ATM's, phone banking (512-281-1555), online, and mobile banking. We will update levels of service by location on this website as needed.
With the March 27, 2020 passing of the stimulus bill to address COVID-19, Frontier Bank is taking steps to align our resources, particularly in relation to the potential relief the act will provide to small businesses and their employees. Frontier Bank will work with our customers and Small Business Administration (SBA) to provide access to the CARES act program as soon as we have received the applicable procedures form the SBA. At this time, the SBA has indicated that guidance will be provided to banks in early April.
The legacy SBA disaster program is still available as a direct application to the SBA. The application has been simplified. Apply at www.sba.gov/disaster
We appreciate your vigilance and look forward to continuing to serve you. Please visit us at www.frontierbankoftexas.com
Patrick Johnson Elaine Martin
President & CEO Chief Operations Officer